Getting Help with Cypht

Need assistance with Cypht? We're here to help! This guide provides multiple ways to get support, find answers, and connect with our community. Whether you're a new user or an experienced developer, we have resources available for everyone.

Quick Help

Start here for immediate answers to common questions and issues.

Frequently Asked Questions

Community Support

Connect with our community for real-time help and discussions.

Gitter Chat

Join our active Gitter community where you can chat with developers and other Cypht users in real-time. This is the best place for quick questions and immediate assistance. Join us

GitHub Discussions

Use GitHub Discussions for longer-form questions, feature requests, and community conversations that benefit from threaded responses. View Discussions

Documentation Resources

Comprehensive guides and references to help you master Cypht.

User Guides

Step-by-step tutorials for common tasks and features.

• Getting Started
• Account Setup
• Interface Overview
• Advanced Features

Developer Docs

Technical documentation for developers and contributors.

• Module Development
• API Reference
• Contributing Guide
• Testing

Configuration

Detailed guides for setup and customization.

• Installation
• Module Management
• Theme Customization
• Security Settings

Troubleshooting

Step-by-step guidance for resolving common issues.

Diagnostic Steps

When encountering problems, follow these steps to identify and resolve issues :

Common Issues and Solutions

Login Problems

Symptoms : Can't log in or login page doesn't load

Solutions :

• Check session configuration in PHP
• Verify database connection
• Ensure proper file permissions
• Clear browser cookies and cache

Email Connection Issues

Symptoms : Can't connect to email servers

Solutions :

• Verify IMAP/SMTP settings
• Check firewall and port access
• Test with external email client
• Enable debug mode for detailed logs

Performance Issues

Symptoms : Slow loading or poor performance

Solutions :

• Optimize database queries
• Enable PHP OPcache
• Configure proper caching
• Check server resources

Reporting Issues

If you can't find a solution, report your issue to get help from the community.

Before Reporting

Help us help you by providing complete information :

Issue Report Checklist

• Search existing issues first
• Provide Cypht version
• Include PHP version and server info
• Describe steps to reproduce
• Include error messages and logs
• Mention recent changes

Professional Support

For organizations requiring professional support and services.